TuneIn Radio Not Working Again

[RowingWumpus]

TuneIn has stopped playing radio stations on my home mini again. It plays the adverts then nothing. When I ask my speaker what is playing it says either "nothing is playing" or "TuneIn is playing" but nothing is heard from the speaker. Is this a TuneIn problem or a Google problem?

[Dan_A]

Hi RowingWumpus,

This is not the experience we want you to have, let me help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made? What is the command given and the error message received when asking to play from TuneIn? What stations are you trying to play?

It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router, followed by your Nest speakers.
2. Plug them back in after 3 minutes.
3. Restarting your phone might also help.
    

Once done, try to replicate the issue and also, try other radio stations. Send me a list on what works and what’s not for us to narrow things down.

Keep me posted.

Best,

Dan

[Princesss]

Hi RowingWumpus,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess

[RowingWumpus]

TuneIn Radio is only playing the adverts and not the radio station I have picked to play as part of my routine set on my speaker. When I ask Google what is playing I get one of two different answers - "Nothing is playing right now" or it tells me the name of the radio station I have set ( but there is nothing playing). How can I get TuneIn to work properly ( resetting the speaker didn't work and I am unable to get at my router to reset it)?

[Dan_A]

Hi RowingWumpus,

We’ve duplicated your thread to the main one here. You’ll receive all updates on this issue on the main thread and we recommend updating and checking this thread when needed. 

Please note that once done this thread will be locked.

Thanks,

Dan

[Princesss]

Hi there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess