Ultrasonic Detection problems

[phmejia]

Does Nest hub (2nd generation) work in South America?

[Muddi]

Hey phmejia,

Thanks for stopping by on the Google Nest Community Forum.

Apologize for the late response. To confirm, do you mean the sleep sensing feature of the Google Nest Hub (2nd gen)? Could you tell us which specific country are you located at in South America?

Looking forward to your response.

Cheers,

Muddi

[phmejia]

Good morning Muddi

Thanks for the reply. Yes, it's about the Google Nest Hub (2nd generation) sleep detection feature. I write to you from Ecuador.

Thanks for your help

[Jake]

Hey phmejia,

Sorry for the late reply. I wanted to jump in and see if I can be of any help. I did find an article showing what countries are currently supported. Currently, I am not showing Ecuador as a supported country, and I am sorry about that. Please feel free to check out the link to find out what devices are supported in your country. Let me know if you have any other questions from here.

Best regards,
Jake

[Jake]

Hey phmejia,

I wanted to check in and see if you had any other questions from here? Was the link helpful? Please let me know, as I would be happy to assist, and answer any you may have.

Best regards,
Jake

[Jake]

Hey phmejia,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread due to inactivity. 

Best regards,
Jake

[Jake]

Hey phmejia,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake