05-24-2022 03:23 AM
Several months ago I created a routine to run at 8:00pm each night. Now it has disappeared from the routines section of Assistant, and is playing 5 seconds on each device (Home and Home-mini) and has to be separately told to finish. How do I get rid of it? TIA
03-29-2023 04:24 AM - edited 04-05-2023 11:32 AM
I have a similar issue. Unable to edit established Routines, just locks up. Opened a Google Support Ticket and completed all request (typical) troubleshooting steps. Even performed a factory reset on the handset -- still will not work. So far Google Support seems like a Bard AI chat response.
UPDATE / Resolved: Believe I have found the root cause. NextDNS filter was flagging ''www.gstatic.com" as dangerous tracking so I "White Listed" it. Appears good during my testing
04-05-2023 11:22 AM
Hey folks,
Thanks for visiting the Community.
We're sorry to hear about this experience on editing/deleting your routine. Can anyone here provide a photo or screenshot of the exact display that you're getting upon trying to delete a routine?
Also, has anyone here tried to use a different phone in comparison to other phone that you have used on accessing the Home app?
Best,
Princess
04-05-2023 11:33 AM
Please review the previous thread. This issue is now resolved. Thank You.
04-05-2023 11:47 PM
Hey RVA,
I do apologize for that. We're happy to know that the issue was resolved, and thanks for sharing the steps - it's a big help! It looks like we can consider this one complete, so I will lock the thread after 24 hours unless I can help out with anything else.
Cheers,
Muddi