Unable to set up new Nest Hub

[Karillion]

I am trying to set up a Nest Hub (2nd Gen) on my home network. When I turn on the device it is correctly picked up by the Google Home app and I begin the setup process. However, after setting up the wireless network the device just becomes stuck on the "Connected" screen, telling me to continue the setup process on the app. On the app, it says that the device was correctly set up but that it cannot be found.

I have attempted to factory reset and repeat the installation process without success. It just gets stuck at the same point every time. 

I have an existing Nest Hub (2nd Gen) already on my network. The first was configured without any issue.

Please advise

[Azarco]

Hi Karillion,

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link. If the issue persists, feel free to submit another post and provide as many details as possible so that others can lend a hand. Hope this helps!

Kind regards,
Alex