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Unfixable delay with my Nest mini thats connected to my speakers via bluetooth

kcollins
Community Member

I have a Nest Mini hooked up to speakers and the delay is so bad that it wont sync up to the rest of the group using the Group Delay Correction. Its almost as if it more delayed than what is ms given on the delay slider, HELP! I ended up taking it out the speaker group entirly because I could figure it out and now that group is flawless, its wierd because this problem just poped up recently never had this happen before.

12 REPLIES 12

Dan_A
Community Specialist
Community Specialist

Hi kcollins,

 

This is not the experience we want you to have, let me help you. A few questions: aside with your Nest Mini, which Nest speakers or other third-party speakers are we working with? When did your issue begin? Were there any recent changes made? To confirm, the delay only happens when your Nest Mini is added to the speaker group?

 

You could try to revert your Nest Mini back to its original state and set it up again by doing a factory reset. Here’s how:

 

  1. On the side of your device, switch the mic off. 
  2. The lights will turn orange. 
  3. Press and hold the center of the Nest Mini, where the lights are on top. 
  4. After 5 seconds, your device will begin the factory reset process. 
  5. Continue to hold for about 10 seconds more, until a sound confirms that the device is resetting.

 

Tell us how it goes.

 

Best,

Dan

kcollins
Community Member

Hey Dan I actually missspoke I have the Home mini (1st gen) but I factory reset it. I have them bluetoothed with a third party speaker the Audioengine A2+ there were no recent changes made at all. After my factory reset I tried the speakers out again and the delay persisted.

Dan_A
Community Specialist
Community Specialist

Hey kcollins,

 

I understand! I wanted to confirm if your Google Home Mini is where you give the command for your speakers to play, or is it the Audioengine A2+? It would help a lot if you could disconnect your Google Home from the other Bluetooth speaker and connect a phone or laptop directly to your Google Home Mini via Bluetooth. Play a video or some music and see if the delay is still there. We need to isolate this further to know what steps to take next.
 

Regards,

Dan

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still needed help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Regards,

Dan

kcollins
Community Member

Yeah just haven't got around to the next step plan on doing it tomorrow and keeping you updated

Princesss
Community Specialist
Community Specialist

Hi kcollins,

 

Sure! No worries, we'll keep this thread open for 3 more days and we'll wait for your update.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hello kcollins,

 

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

still having issues havent had time to do the last part dont lock yet please

kcollins
Community Member

Here is what I did no idea whats happening... disconnected my A2+ connected my Bose Soundlink Portable Bluetooth so I can walk around and see if everything was synced, everything worked fine then disconected my Soundlink and reconnected my A2+ and everything seemed synced wierd maybe an undate hit.

Alex_S
Community Specialist
Community Specialist

Hey there,
 

Thanks for the update. I’m glad that it’s all sorted. It looks like you just need to remove recent paired Bluetooth devices and then pair Audioengine A2+ again on Google Home Mini’s bluetooth.
 

Please let me know if you still have any concerns or questions from here, as I would be happy to take a closer look and assist you further.
 

Best,
Alex

Princesss
Community Specialist
Community Specialist

Hello there,

 

Chimin in-- do you still need assistance with this? Let us know if you have additional questions, otherwise we’ll be locking the thread.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hey folks,

 

Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we'd be happy to keep it open. If there's more we can do, just let us know.
 

Best,

Princess