Weather Frog

[Ati17]

Hello!  In the frog weather, do the raindrops not move for anyone else?

[Alex_S]

Hi Ati17,

The weather frog should be showing moving raindrops. Is this the first time you enabled the weather frog? Do other scenes on the weather frog move aside from the one that has rain? Try to toggle Google Weather Frog to Hide and then Show, then reboot your Google Nest Hub 2nd gen by unplugging its power cord for a minute.

Monitor its behavior and let me know how it goes.

Regards,
Alex

[Ati17]

Hi Alex_S!  To me, the frog looks like this in the rain, like in the video. Is it supposed to be like this?https://youtu.be/zzOIpQaMtwc?si=kFSzQObBGdLpjxBx 

[Alex_S]

Hello Ati17,

Thanks for sharing the video. Our team would like to take a look at this. Kindly fill out this form and let us know once you're done.

Best,
Alex

[Alex_S]

Hey there,

We got your form—thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there so the team can further assist you. If you have other questions or concerns aside from this, let me know.

Cheers,
Alex

[Ati17]

Dear Alex!  Could you send a video of the frog weather, when does the rain work well?  

[Alex_S]

Hey Ati17,

As much as I want you to see how the rain pours on the Weather Frog, we don’t have an exact video for it. Though since you already have a case with our support team, just continue the conversation there to isolate if what you are getting now is the normal behavior (if there’s any changes with the feature).

Kind regards,
Alex

[Ati17]

Hi Alex! Thank you for your help! 🙂

[Alex_S]

Hello there,

No worries! It’s a pleasure to assist you. Should you need other assistance on Google Home, you know where to find us. Just post your concern and we’d be glad to help.

Warmly,
Alex