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When ever i try playing music it says "I cant do that here but i can do it in other device"

naveedhaizum
Community Member

When ever i try playing music it says "I cant do that here but i can do it in other device"

I even have a subscription of youtube music 

Tried rebooting its still same..

2 REPLIES 2

Princesss
Community Specialist
Community Specialist

Hi naveedhaizum,

 

Thanks for posting in the Community. 

 

Sorry to hear about this experience. Before we try some steps, I'd like to verify a few things-- when did the issue start to happen? Does it also happen every time you try to play music from other music service or any radio stations? Let's try these steps first.

 

  • Reboot your Google Nest speaker simply by unplugging it from the power source for a few minutes.
  • Do the same thing with your router.
  • As soon as all the devices are plugged in, test it out and see if it shows the same thing. Trying other music service might also help so we can isolate the issue further.

Let me know if it works.

 

Best,
Princess

Princesss
Community Specialist
Community Specialist

Hey there,

 

We just want to check if you have seen our response posted above. Let us know if you have additional questions and I'd be glad to assist you further.
 

Best,

Princess