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When viewing my Chromecast device in Google Home, the settings are blank.

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Joe DiGiovanni 

 

Note the categories are not correct for this post as Google didn't include Chromecast as a choice. I have the Google TV Chromecast.  When I select it in Google Home, the Settings screen is blank.
 
3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Joe,

 

I'm real sorry about the late response, I appreciate your patience! Were you able to get this issue resolved? If not, I'd be happy to help you out! Let me just ask you some questions, so I can understand what's happening:

  • What version is your Google Home app?
  • Is your Chromecast with Google TV's firmware up-to-date?
  • What make and model is your Android phone?
  • Have you attempted any troubleshooting steps already?

I'll be able to help you out depending on how you answer the questions above, so I look forward to your response. If you had any more questions or concerns, please let me know!

 

Best regards,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

 

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

 

Just checking up,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there!

 

We haven't heard back from Joe, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

 

Have a good one!

 

Best regards,

Jeran