Why google is playing music without

[Drshadi]

It is very horrifying when you sit doing something and all of a sudden google start plsying music or talk without any prior command.

And there is nothing in the history where that command to play something came. How can I fix this??? I was really afraid this time because it was a whispering melody which I have never heard before and we thought someone is in our house...

[Juni]

Hi Drshadi,

Thanks for posting here in the Google Nest Community.

That certainly hasn’t been easy for you. Let’s check what’s going on. A few things: Which Nest speaker? How often does it happen within the day? Do you have other Nest speakers? If so, are they doing the same thing? 

You can do a sequential reboot. First, unplug your Nest speakers/ displays for 30 seconds, then do the same thing to your Wi-Fi router to refresh both devices and your Wi-Fi signal.

Keep me posted.
 

Regards,

Juni

[Drshadi]

Hi Juni,

Thanks for your reply.

I only have the Nest Audio Chalk and it doesn't happen everyday . I guess the source of those wierd sound is from a relaxing song which Spotify adds to your playlist itself.

It was strange/terrifying because I have never chosen or listened to such track before.

My Audio Nest start playing songs itself at least once a week but since those were from my typical liked or Playlist, it didn't bother me that much. 

I will try your recommendation and hope it works. 

Regards, 

Shadi 

[Azarco]

Hey there,

Have you tried checking if there's routines set up on your device? Also, try resetting your Nest Audio to its default settings.

Best,
Alex

[Azarco]

Hello Drshadi,

I wanted to follow up and see if resetting your Nest Audio works. Let us know by updating this thread and the Community will be happy to lend a hand.

Thanks,

Alex

[Drshadi]

Hi Alex, 

Well, it worked and didn't happen again. But, I can say it in long run because it wasen't a daily occurrence. 

Thank you,

Shadi

[Princesss]

Hi Shadi,

Thanks for getting back to us. Glad to know that it worked on your end. Please keep on monitoring its behavior and I'll keep this thread open for few more days. That way, you can report back to this thread if you notice any changes.

Best,

Princess

[Muddi]

Hey Shadi,

How was your device? Let us know if you still need help, and we're glad to further assist you.

Cheers,

Muddi

[Muddi]

Hi Shadi,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Cheers,

Muddi