09-26-2021 10:26 AM
Just recently ( a week or so) my Google Home (1st Gen and 2 minis) devices have been giving me the weather location of the wrong location.
Some background, I have 3 locations in my google home App.
Location A
Location B
Location C
A is a vacation home. B is primary residence. C is my parents' house. The issue is all the devices are now giving the weather based on Location A, no matter where the devices is assigned in the App. If I ask the device what's the address, it gives the proper address for where I have set the location. I even attempted creating a new location that would show up alphabetically before Location A just incase a programmer made a stupid mistake, moved my device to that location and it still gives the weather for location A.
If I change the address for Location A to be the address of Location B, then the devices in Location B provide me with the correct weather. However this will break the weather on Location A.
09-27-2021 06:50 AM
This scenario accurately describes my situation. Multiple locations are all correctly identifies in Home settings, yet for weather purposes, google is proving me with the location of o e of my other residences.
10-04-2021 12:01 PM
Same! I ask the Hub what my current location is and it replies correctly. I ask it what the weather is and it replies with the weather 700mi away.
10-07-2021 12:50 PM
Hi there,
Apologies for the late response, but I wanted to hop in here to see how I could help.
I understand that issues like this can be frustrating but I'm happy to look into this for you.
Would you mind letting me know if you have already tried to uninstall and reinstall the app, as well as unlink and re connect your devices?
I look forward to your response.
Best regards,
Garrett DS
10-07-2021 02:24 PM
I chatted with support the other day and got it sorted. I forget the exact sequence but yes, had already done a hard reset, then support had me uninstalled and reinstalled the app, then checked that the temperature format was chosen correctly I think. Which got it sorted! Thanks
10-08-2021 10:22 AM
Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.
Have a great day.
Garrett DS