cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Wrong Weather Location

Craigins
Community Member

Just recently ( a week or so) my Google Home (1st Gen and 2 minis) devices have been giving me the weather location of the wrong location.

Some background, I have 3 locations in my google home App.

Location A
Location B
Location C

A is a vacation home.  B is primary residence.  C is my parents' house.  The issue is all the devices are now giving the weather based on Location A, no matter where the devices is assigned in the App.  If I ask the device what's the address, it gives the proper address for where I have set the location.  I even attempted creating a new location that would show up alphabetically before Location A just incase a programmer made a stupid mistake, moved my device to that location and it still gives the weather for location A.  

 

If I change the address for Location A to be the address of Location B, then the devices in Location B provide me with the correct weather.  However this will break the weather on Location A.

5 REPLIES 5

Edriverside
Community Member

This scenario accurately describes my situation. Multiple locations are all correctly identifies in Home settings, yet for weather purposes, google is proving me with the location of o e of my other residences. 

nyc_derek
Community Member

Same! I ask the Hub what my current location is and it replies correctly. I ask it what the weather is and it replies with the weather 700mi away.

GarrettDS
Community Specialist
Community Specialist

Hi there, 

Apologies for the late response, but I wanted to hop in here to see how I could help. 

I understand that issues like this can be frustrating but I'm happy to look into this for you. 

 

Would you mind letting me know if you have already tried to uninstall and reinstall the app, as well as unlink and re connect your devices?

 

I look forward to your response. 

Best regards, 
Garrett DS

 

nyc_derek
Community Member

I chatted with support the other day and got it sorted. I forget the exact sequence but yes, had already done a hard reset, then support had me uninstalled and reinstalled the app, then checked that the temperature format was chosen correctly I think. Which got it sorted! Thanks

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS