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YouTube Music premium doesn't play on Home speaker and minis but does on Nest hub displays and TV

quangnv
Community Member

Hi, I have some Home speakers, minis, Nest display, and TV in my house.
I have an active YouTube Music Premium subscription.
When I give the command "Play [playlist] from YouTube Music" the response is kind of "Sure, you can play [playlist] on Nest display and TV. Which do you choose?"
Even when I give the command "Play [playlist] from YouTube Music on the bedroom speaker", the response is the same as the previous.
I can't make it to play on my speakers. Please help.
TIA.

11 REPLIES 11

LovelyM
Community Specialist
Community Specialist

Hello quangnv, 

Thanks for posting here in the Community. 

Please make sure that your Google Home and Nest speakers are using themselves as the default music speakers. Here's how: open the Google Home app > Tap the speaker icon > At the top right, select Settings > Audio > Tap Reset. Let me know if you can now play music on your speakers.

Best, 
Lovely

quangnv
Community Member

Hi,

My speakers already using themselves as the default music speaker. They work well with Spotify.

Please notice the assistant response, it told me that I could only play YouTube music on TV or Nest display. 

Muddi
Community Specialist
Community Specialist

Hey quangnv,

 

Chiming in, thank you for trying the steps. To confirm, do you get the same response when using the Google Assistant app on your phone? 

 

Cheers,

Muddi

quangnv
Community Member

Hi,

Google assistant on my phone just replied "sorry, I don't understand".

Besides, my friend also faces the same problem with his speaker and YouTube Music.

Muddi
Community Specialist
Community Specialist

Hi quangnv,

 

Thanks for trying. How many accounts are linked on the Google Home app? Let's go ahead and reset your Google Nest Hub by pressing and holding both volume buttons together, at the back of the Nest Hub, for about 10 seconds. You'll hear your Google Assistant confirm that it's resetting the Nest Hub. Let's see if your device will have the same behavior.

 

Cheers,

Muddi

quangnv
Community Member

Hi Muddi,

The problem does not occur on Nest Hub. It occurs on my Google Home speakers and Google Home minis (cannot play music from Youtube Music service).

Muddi
Community Specialist
Community Specialist

Hey quangnv,

 

Got it! Sorry for that. Have you tried resetting your speakers?

 

Cheers,

Muddi

quangnv
Community Member

Hi Muddi,

The problem occurs with all my speakers and my friend speakers. So I don't think there's issue with the speakers. I think the issue is with Google Home and YouTube Music integration.

Muddi
Community Specialist
Community Specialist

Hi there,

 

We really want to get your devices back on track. Let's go ahead and reset all your devices to default settings to refresh everything. This is the best next step that we can do. Give it a try! 

 

Cheers,

Muddi

Princesss
Community Specialist
Community Specialist

Hello quangnv,

 

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess
 

Princesss
Community Specialist
Community Specialist

Hey there,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess