Netflix won't load on nest hub max

[memememe]

Netflix won't load on nest hub max. Just spinning dots. I signed out on phone and home app and back in, rebooted both, and still won't load. Sometimes it says I'm signed in with a different account, but I am not. It is the same user on the same account. I have triple checked.

Same issue on both my nest hub max devices.

[Muddi]

Hello memememe,

Thanks for reaching out. I know how challenging it is when you're having issues watching Netflix on your Google Nest Hub Max. To confirm, is it working before? Since you've tried all the basic steps, lets go ahead and reset your device. Resetting your Nest Hub Max will clear all the settings on your device. Follow the steps below if you want to proceed:

1. Remove the Nest Hub Max from its current home structure.
2. Factory reset the Nest Hub Max.
3. Set up the Nest Hub Max and its built-in Nest Cam.
4. Link your Netflix account, then check if you'll still have the same issue.

Let me know how it goes.

Cheers,

Muddi

[Princesss]

Hi memememe,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess

[Princesss]

Hello there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess