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Feature Request - Allow customize command "Hey Google" - need control multiple devices

itoldusoandso
Community Member

I own multiple devices I manage myself (it is not a multiple people household situation here so there is no point of using voice teaching).

I have a few of the speakers because I use them for translation from multiple languages. I have 3 of the speakers right now and they are setup for different language pairs. 

Google is setup for specific language pair and it could also be reason why it is also superior for translation compared to Amazon Alexa which essentially understands only one language for commands but can be used to translate multiple languages, but it doesn't work well.

Having 3 speakers I can't customize the command for each speaker. If I want to translate Portuguese, I want to talk to one of the speakers, but If I need translate Spanish, I need to talk to another speaker. 

So right now the only way to manage is it to manually to turn on and off the switch for each of the speaker depending on which one I need to talk to. 

I know on mobile device (Android) this can be dealt with by using 3rd party automation tools to trigger Google Home. But that doesn't work on Next Speakers.

If Google doesn't want people to completely customize the Hey Google command, then let us at least choose.. Maybe "Hey Alphabet" and "Hey Nest" ... I will be fine with those.

This has been asked by many and still no change.

5 REPLIES 5

David_K
Platinum Product Expert
Platinum Product Expert

As it sounds like you already know this is a long standing feature request. This is mostly a user to user community, therefore if this is important to you, I’d encourage you to also send this feedback directly to Google. You will not receive a response, unless Google need more details from you, however the team are still reading the feedback.

Dan_A
Community Specialist
Community Specialist

Hi itoldusoandso,

 

I understand that this would be a helpful feature, however this option is not available. In line with this, we want to encourage you to send feedback from your end and we’re hoping for all the possibilities by taking our user’s feedback and suggestions. Let us know if you have additional questions, otherwise we'll be locking the thread in 24 hours.

 

Thanks for helping, davidking!

 

Best regards,

Dan

itoldusoandso
Community Member

Shall I use Phone option or Chat option. There isn't really place to provide feedback to Google, no idea board, no form to send. Apple at least has that but Google doesn't even have a form to submit, at least I couldn't find. Here is what I am presented with:

 

feedbackgoogle.png

Dan_A
Community Specialist
Community Specialist

Hello again,

 

Apologies for the confusion. Have you tried the link provided above for the feature request? Follow the steps below to successfully send a request:

 

Step 1. Turn on device reports

  1. Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Chromecast, or speaker or display.
  2. Open the Google Home app Google Home app.
  3. Touch and hold your device's tile.
  4. At the top right corner of the screen, tap Settings Recognition & sharing.
  5. Turn on Send [device model] device usage and crash reports to Google. (Example: Send Google Home device usage and crash reports to Google.)

 

Step 2. ​Share your feedback

  1. Open the Google Home app Google Home app.
  2. At the top right, tap your account.
  3. Tap Feedback and then tap the device you'd like to submit feedback for.
  4. To display available emails, in the "From:" section, tap the arrow on the right. Select your email address.
  5. In the feedback summary, write a brief description of your issue.
  6. Be sure to check the box for Screenshot and System logs.
  7. To submit feedback, at the top right corner, tap Send .

 

Hope this helps.

 

Kind regards,

Dan

Hello folks,

 

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread in 24 hours.
 

Best,

Princess