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can't watch tv shows from my google chromecast tv on my nest hub

cnbmcmlxix
Community Member

if i ask my nest hub "watch big bang theory on hbo max on tv" it say "i can not find tv, use the device name instead", although the device name is the correct one and it is linked with the same account in google home and is on the same wi-fi network 

13 REPLIES 13

Rat_momma
Community Member

What did you name your Chromecast device? You can check this in your Google home app, your devices should come up and it will have a tv icon-next to that will be the device name. For instance, mine is "attic tv", so when talking to my nest hub, I have to say "play ___ on attic tv"

i named it "TV"

It could have trouble processing a device name like that. Maybe try renaming your tv and see if that helps

Juni
Community Specialist
Community Specialist

Hi folks,

 

Thanks for the help here, Rat_momma.

 

cnbmcmlxix, have you tried the steps provided by mogli_ger? Give it a try and let us know how it goes. You can also check out the helpful article below to know more about casting TV shows to your TV from your Google Nest Hub.

 

Play TV shows and movies with your speaker or display

 

Regards,

Juni

cnbmcmlxix
Community Member

What I'm trying to do is exactly the other way around. I try to cast TV shows from my Google Cast TV to my Nest Hub

cnbmcmlxix
Community Member

And one more thing... I can't add anything other than Netflix to my video services in Google Home.

Juni
Community Specialist
Community Specialist

Hi cnbmcmlxix,

 

Thanks for the additional details you’ve shared. Casting from Chromecast to your Nest Hub is not supported. I'd suggest you submit feedback about it. See the article below on how to do it. With regards to your Netflix concern, from which country are you contacting us? Not all countries are supported by Netflix on the Nest Hub. Check out the link below to see if your country is available.

 

Share feedback about Google Nest

 

How to use Netflix on your Nest Hub

 

Best,

Juni

cnbmcmlxix
Community Member

I am sorry for the confusion. The only video service i am able to add is Netflix. But i want to add other services, like HBO or or Prime Video. I was able to add those to my Chromecast, but i can't add them to my Nest Hub. Is Netflix the only video service available for Nest Hub?

Juni
Community Specialist
Community Specialist

Hi there,

 

Got it. Check out this helpful article below to know more about supported video services that you can link to your Google Nest Hub.

 

Play TV shows and movies with your speaker or display

 

I hope this helps.

 

Regards,

Juni

cnbmcmlxix
Community Member

In google home there is no other video app i can link to my account although i have many on my phone and in my chromecast.

Juni
Community Specialist
Community Specialist

Hello cnbmcmlxix,

 

Thanks for the information you’ve shared. From which country are you contacting us? Some of these partners may be unavailable in your region. Visit the partner's website to check their availability where you live.

 

Thanks,

Juni

cnbmcmlxix
Community Member

I'm contacting you from Romania. I have successfully linked Prime video, HBO Max, Digi and Netflix with my Chrome Cast, but i can link only Netflix with my Google Home.

Juni
Community Specialist
Community Specialist

Hey there,

 

Thanks for the information you’ve shared. These video services are not supported to be linked to your Google Nest Hub. We appreciate people who are keen on sharing their thoughts with us. We're always looking for ways to improve. I'd suggest you submit feedback about it using the link provided in this thread.

 

Best,

Juni