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google home hub screen is black as if a giant pop up is open, it is still voice operable.

Community Member

My google home hub screen is black, I can see very tiny vertical screen at the edges. It looks like in the center as if a giant pop up is open,  it is still voice operable, have restarted multiple times that didn't help. Does anyone knows how to fix this issue.


Community Member

I have had the exact problem start in my Google Home - did you manage ti fix it?

Community Specialist
Community Specialist

Hey folks,


Thanks for bringing this up.


We're sorry to hear that you are experiencing this with your Google Nest displays. Has anyone here already tried to perform a complete reset to their devices? Let's try that first and see if this would make any changes.


Let me know how it goes.