may be set up but could not be communicated

[Sandro1]

hey guys, nest mini user here.

i am having trouble connecting it to the Wi-Fi. Ive Tried Restarting The Router, Restarting My Phone, Factory Reseting My nest mini, Manually connecting to my nest mini.

works as intended on a different connection.

ive been trying for the last week

[Princesss]

Hi Sandro,

Thanks for reaching out.

If you're having issues with the Wi-Fi connection, let's try these steps:

If your speaker or display isn’t connected to a Wi-Fi network

Set up your speaker or display on the new Wi-Fi network:

1. Open the Google Home app .
2. At the top left, tap Add Set up device New device set up new devices in your home.
3. Follow the in-app steps.

If these steps don’t solve the issue, you’ll need to factory reset your speaker or display, then set it up again.

If your speaker or display is connected to an existing Wi-Fi network, but you'd like to connect it to a new one, follow the steps below:

1. Open the Google Home app .
2. Touch and hold your device's tile.
3. At the top right corner, tap Settings Device information.
4. Next to "Wi-Fi," tap Forget. You’ll be taken back to the Home app home screen.
5. Follow the setup steps to set up your device on the new Wi-Fi network.

If you get an error message that says "could not communicate with your [device]" when you try to forget your network, or the steps above don't work, you'll need to factory reset your device and set it up again.

Let me know if this works.

Best,

Princess

[Princesss]

Hi Sandro,

Chiming in to check if you still need help with this?

Let me know if I can assist you with anything else, otherwise I’ll be locking the thread.

Best,

Princess

[Princesss]

Hi there,

I haven’t heard from you, so I’ll be locking the thread in 24 hours. Thanks for posting! 

Best,

Princess