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"And now, time for a break" plays when skipping songs

Lusinlu
Community Member

4 weeks ago

Got a premium on YT music, have a break AFTER EACH SONG. 
And you know what, Im not a only one, there is a long thread of users experiencing the same, and instead of doing something helpful, google just disabled replies on that thread!!

so just "if we will ignore the problem, it automatically will disappear 🫠 "

Ye and forget, the most useful advice from google - "fill in form with bunch of questions and we will come back to you"

well, according to the thread they never resolved the problem even with sending them all the info...

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1 REPLY 1

nerys
Community Specialist
Community Specialist

3 weeks ago

Hi Lusinlu.

 

Thanks for posting in the community!

 

I am so sorry to hear that YouTube Premium is not working as you expected. Let's try some basic troubleshooting just to discard the common scenarios. Please follow the next steps:

 

  • Remove the device from the Google Home App and then reinstall it.
  • Unplug the power cord from the speaker or display and leave it unplugged for one minute. Plug the power cord back in.
  • Perform the factory reset on your device.

 

Doing these steps will allow us to rule out common situations where this can happen. If you have further questions for me, do not hesitate to reply to this post.

 

Best regards,

Nery.

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