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"Ok google, stop" doesn't work

GenoGoaFreak
Community Member

Nest hub 2 stopped responding to the command "ok google, stop" to stop the music or movie being cast. Previously, the command "ok google, stop" would stop Spotify, Canal+ or Tunein Radio. Have you encountered this problem?

2 REPLIES 2

GenoGoaFreak
Community Member

Ok, I talked to my Nest Hub 2gen a bit and it turns out that now you have to say what exactly you want to stop, e.g. "ok google, stop YouTube" or "ok google, stop spotify". You will have to switch and say the name of the appropriate app. Edit: ... or say "ok google, stop streaming" for each app.

Ashepherdson
Platinum Product Expert
Platinum Product Expert

I have found being as specific as possible is best, while I understand the reasons for the change, I agree when they changes aren't announced publicly it makes for a bit of a guessing game sometimes