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"Something went wrong" when controlling lights/plugs

koczadly
Community Member

Frequently when I ask my nest to turn on/off devices such as lights and fans, I get this weird issue: it works, in the sense that the device will immediately turn on/off as requested, however the speaker pauses (ie. if playing music it will lower the volume as if it's still processing), gives no response (either a chime or verbal confirmation), and then ~30 seconds later it says the "Something went wrong, try again in a few seconds" error message.

This problem has only started happening recently in the last few weeks, and only happens intermittently every few commands - the rest work perfectly fine.

I have read elsewhere that disabling IPv6 might fix this issue, however my router does not support disabling of local IPv6, nor is it really a solution.

I have factory reset one of the speakers, with no success. Firmware version: 299498

4 REPLIES 4

Mark102
Community Member

I also noticed this happening recently.  The light turns on, no problem, but I get the error reply soon after.  It's happened three times the past few days, but most of the time it works like it should.

 

Jake
Community Specialist
Community Specialist

Hey all,

 

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

koczadly
Community Member

Issue appears to have been fixed as of a few days ago, I haven't had one instance of the error message.

Princesss
Community Specialist
Community Specialist

Hi koczadly,

 

Thanks for the update. 

 

Glad to know that it's already working. Since this has been resolved, I'll mark this thread as complete and will lock the thread in 24 hours.

 

Feel free to start a new thread if you need assistance with your Google Home/Nest speakers. 

 

Cheers,

Princess