cancel
Showing results for 
Search instead for 
Did you mean: 

"Voice Actions Aren't Available for That App" SiriusXM

Lumens66
Community Member

I should note that this is happening when I speak an action to 3 different types of google home devices

  1. Google Home (1st Gen)
  2. Google Home Mini (1st Gen)
  3. Nest WiFi Point

I will ask, "Hey Google, play Alt Nation on SiriusXM," or "Hey Google, play channel 35 on SiriusXM" and over the last 4 days every time I do, Google Home responds back with "Voice Actions Aren't Available for That App. I checked to see if my SiriusXM account was linked in the Radio section of Google Home app and it was. So I unlinked it and re-linked it again but keep getting the same message. This only started happening 4 days ago.

 

 

9 REPLIES 9

Jeff
Community Specialist
Community Specialist

Hi, Lumens66.

Sorry about the frustrating experience you've been having trying to get the Assistant to play your media. Your issue was actually seen with other users as well, but they have seen things clear up. Before we dive into this, I did want to see if you were still seeing the issue or to see if it had cleared up by now. Let me know if you're still having troubles.

Thanks,

- Jeff

Lumens66
Community Member

I just tried all 3 devices and I'm getting the same issue.

Jeff
Community Specialist
Community Specialist

Hi, Lumens66.

I didn't want you to think you had been abandoned here, but I still haven't been able to find a cause on this. I'm still seeing what I can sort out and will share anything I can find. Sorry it's been such a long process. If anything improves on your end, let me know.

Thanks,

- Jeff

Jake
Community Specialist
Community Specialist

Hey Lumens66,


I wanted to check in with you, and see if you had any questions from here. Please let me know, as I would be happy to review.

 

Best regards,

Jake

Lumens66
Community Member

Hi Jake,

Very odd. Every Google Assistant enabled device I have whether it's a Google Home, Google Mini or Nest WiFi Hub... Everytime I try to play any station like: "Hey Google, play Yacht Rock Radio on SiriusXM," I'm met with:

"Voice actions aren't available for that app."

Jake
Community Specialist
Community Specialist

Hey Lumens66,


I am sorry to hear you are still having an issue with the device not playing the station. One work around, I would recommend trying casting to the device you want to play, as some users have found that to work. I am showing our Team is looking into the known issue at this time, and I will be sure to provide more details once those have been announced. Please let me know if you have any questions from here.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey Lumens66,


I wanted to check in with you, and see if the work around had worked for you. Our Team is still looking into the main issue, and I would be happy to answer any questions you may have.

 

Best regards,

Jake

Lumens66
Community Member

Yes, casting works. Thanks.

Jake
Community Specialist
Community Specialist

Hey Lumens66,


Glad to hear you are able to listen using the workaround. With that being the case, I am going to lock the thread at this time. If you have any questions from here, pleaase feel free to create a new post.

 

Best regards,

Jake