"an error has occured" as 2:30 am hits without activation. Every night, Every day.

[Inkstray]

Every night, Every day, my Nest Hub says:

"an error has occured" and "there was a glitch" at 2:30 AM with the screen going blank, becoming completely unresponsive for 30 seconds.

This happens even tho I dont even say "Hey Google" or "OK Google",

It's literally completely silent in my room.

This has been going on for 2 months and I'm not very sure how to fix it or whats causing it.

I stay up a lot at night and it somehow keeps doing this, even waking me up once.

It's becoming a problem.

Can someone help me troubleshoot/fix this issue?

[Juni]

Hi Inkstray,

Thanks for reaching out and letting us know about your Google Nest Hub concern. I'm committed to providing you with excellent customer service and will do everything I can to help you resolve this issue. Did you set up a routine to run at that time? See the steps below on how to check on your pre-made and created routines:

1. Open the Google Home app .
2. Tap Automations select the Routine you want to edit.

Check out the helpful link below to know more about it.

Create and manage Routines for Google Home automations

Regards,

Juni