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unauthorized Nest devices installed in my home

missymakeup60
Community Member

i recently discovered there are multiple ñest devices in my home without my authorization or knowledge, i am a woman and live alone, how can! I find out who's account it is so! I can prosecute them to the fullest extent of the law?

2 REPLIES 2

JillG
Diamond Product Expert
Diamond Product Expert

Hi @missymakeup60 

 

Just change your wifi password and don't share it with anyone. You should be all good then.

heysylvester
Community Member

Google Nest devices are designed to be safe and secure. There is no way you can access information on the device's owner. If you do not know who the owner of the devices is, you can simply unplug the devices and they will no longer be able to connect to the internet and no longer transmit any data. If you have further concerns about your safety, please contact law enforcement.