wifi not found

[bobn27613]

I keep getting message when trying to perform a voice match that wifi is not found and make sure wifi and device are on the same network. Deleting device, re-added, but still get a message when trying to add voice match for my spouse. I can do my voice match, but no success with other people. Rebooted router, phone and device, no success

[Jeff · Accepted solution]

Hey, bobn27613.
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any additional troubleshooting so far. If you still need help, let me know and I'll be happy to work on this with you.
Thanks.

[Jeff]

Hi, bobn27613.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

[bobn27613]

thanks; finally got it to work. factory reset everything and added each speaker back

[Jeff]

Great news, bobn27613. Thanks for letting me.

I'll go ahead and mark this one as resolved, but if you need anything else in the future, please feel free to open up a new thread.

Thanks.