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youtube isn't installed on your device you can install youtube to start listing

Tamersukar
Community Member

I keep getting this message when I try playing music from google home App

youtube isn't installed on your device you can install youtube to start listing

3 REPLIES 3

Juni
Community Specialist
Community Specialist

Hi Tamersukar,

 

Thanks for posting here in the Google Nest Community.

 

This is not the experience that we wanted you to have, let me help you out. A few things: Which Nest speaker is linked in your Google Home app? What is the make and model of the phone that you’re using in your Google Home app? Do you have a YouTube app installed? 

 

If the YouTube app is installed, check if it needs an update. The same goes to your Google Home app.

 

Keep me posted.

 

Thanks,

Juni

Azarco
Community Specialist
Community Specialist

Hey there,

 

We wanted to follow up and see if you are still in need of any help. Let us know if you are still having any trouble from here, as we would be happy to take a closer look and assist you further.


Best,

Alex

Azarco
Community Specialist
Community Specialist

Hello Tamersukar,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 


Regards,

Alex