02-11-2023 03:11 AM
Hello Dan_A, i read the locked thread started by airwillow where you ended it with you haven’t received issues of the same kind. I have the exact same issues as airwillow. The only real difference with my set up is that my kodi is vers. 20. I am having all the same issues and I have also tried with a friends nvidia shield without issue. Weather it’s a software issue in the chrome cast or if the hardware just isn’t fast enough I don’t no but it doesn’t work at all with atoms/4k video. All other steaming apps work fun but like airwillos says they aren’t streaming with atmos/4k.
titel of original thread “4K video playback with Kodi are lagging”
02-15-2023 03:33 PM
Hi NielsGrill,
Thanks for reaching out and I'm sorry to hear that you're having an issue with your device. Could you please clear the cache and data of the affected app then, uninstall and reinstall it? Rebooting your Chromecast and plugging it on a different TV screen if one is available might also help.
If the issue persists, perform a factory reset. Here's a guide: How to factory reset your Chromecast.
Regards,
Jennifer
02-19-2023 12:53 AM
Hey NielsGrill,
I don't want to be a nudge but I'd like to check if you were able to get your device working. Feel free to reach back if you still need help.
Cheers,
Muddi
02-20-2023 01:07 AM
Hey NielsGrill,
Just bumping this up to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Muddi
02-20-2023 11:11 AM
02-21-2023 12:47 AM
Hi NielsGrill,
We're sad to see you go. We hope we can make it up to you in the future. Send us a message if you change your mind.
Cheers,
Muddi