Aktarım sorunu

[mstfgncr]

Chromemicast cihazımdan televizyonuma herhangi birmi video aktarımı yaptığımda takılmalar veya geriden gelmeler oluyor. Modem veya telefonum tv ye yakın, İnternet hızım iyi, eskiden böyle bir sorunum olmuyordu. Son dönemlerde bu problemi yaşıyorum

[JenniferV]

Hi mstfgncr,

Thanks for reaching out and I'm sorry to hear that you're having an issue with your Chromecast. Let's sort this out.

A few questions: what type of Chromecast device do you have? What's the OS version of your mobile phone? Are there other apps that actively run on the device?

Try these steps:

1. Disconnect from Chromecast, then recast.
2. On the casting device, toggle Wi-Fi off and then on.
3. Close any resource intensive apps that are open.
4. Check if your mobile phone has a power saving setting. If it's enabled, disable it.
5. Reboot your Chromecast, mobile phone, and Wi-Fi router.
6. Factory reset your Chromecast. Here's a guide: How to factory reset your Chromecast.

Best,

Jennifer

[JenniferV]

Hey there,

How's it going? Did you manage to get your device working?

Thanks,

Jennifer

[JenniferV]

Hello mstfgncr,

Just checking in to make sure that you've seen my response. Please let me know if you still need help or if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer