Like the title States my Chromecast is randomly turning off and/or switching input channels. I have tried a factory reset and that didn't do anything any advice would be helpful.
PS. The input changing usually happens after it has switched off
I hope we were able to answer your question with the info provided by @JillG. If you have additional questions, feel free to respond to this thread and we'd be happy to further assist you.
I just wanted to check if you have additional concerns or questions about your device. Let us know by updating the thread, and the Community will be happy to lend a hand.
We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.
Extra info, it almost feels like as if it were someone else controlling a chromecast. Like if they were turning theirs on (and ours off) and switching inputs. I am wondering if it is possible for a neighbour to have one that would interfere with ours.
I'm sorry for the late response. Could you tell us the type of Chromecast device that you have? As long as your neighbor is not connected to the same Wi-Fi network as your Chromecast, they should not be able to control your Chromecast device.
Please reboot your Chromecast. Plugging it into a different TV screen if one is available might also help.
