Google Nest Community

OK, I did your work for you and copied and pasted my problem into your form.

I restarted my Pixel, rebooted the chromecast Dongle, and had the same results. I don't have another phone to try this with. I hope you are not going to tell me that I can't use a Google phone to activate a Google product!

The Dongle is model NC2-6A5. The TV is a Samsung model QN55Q8DTAFXZA. The cell phone is a Pixel 4A with Android version 12.

I'm stuck.I did the factory reset button, plugged in the dongle. TV says to open Google Home App.I open the app on my cell, and Home says "Chromecast found. It needs to be activated before setup. This device has a few extra steps before you can start...

We just returned yesterday. I'll try your suggestions tonight and let you know if they succeed. Thank you for following up.