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As the Original Poster of this problem, I can confidently say you're
both correct. The problem is that if all of Google's smart devices, the
Nest Hub requires very particular settings on your router and modem in
order to work. No other Google devices...
The team has "assisted" in the sense that they've troubleshot and
determined the Hub wasn't compatible with the modem, convinced me to buy
a new modem, troubleshot again, determined maybe the modem wasn't
actually the problem because it still didn't ...
Yes. After much troubleshooting with your techs over the phone, and
after ive already bought a new router and modem as suggested by the
techs to fix our issue but it still doesn't work, Google has said
they're still "looking into" our issue of needin...
