Google Nest Community

As I said in my last reply (01-17-2022 11:08 PM) 

Sorry for the delay. In my case, yes, I had to contact Google and after some tests I had to send my thermostat ad they sent me another one that worked well

In my case, I had to phone Google Technical Service. After some tests with them I had to send my thermostat to Google and they sent me another one that worked well

Thanks for your replies. I'll contact with Google support center

Thanks for the reply. Did you buy it at Google shop? I bought it in a retailer anda this is my second product with the same problem...