Hi jlowe122169, Thanks for posting and sorry to hear about this
situation with the cooling option. Helps' here! Here are some
troubleshooting steps you can try: Test both your heating and cooling
mode: Set your thermostat’s mode to Heat. Raise the ta...
Hi jdotson56, Thanks for posting! I'm glad to help you with this
compatibility check. If the compatibility checker says your system is
compatible, you likely won't need a C-wire or Nest Power Connector.
However, using one is always recommended becaus...
Hi Gmoscowitz, Thanks for posting and sorry to hear about this situation
with your thermostat WiFi connection. Help's here! I'd like to ask you a
few questions to gather more information: Is the display showing an
error code, such as W5? Do you have ...
Hi sriganesh16, Thanks for posting and sorry to hear about your broken
Nest Hub. No worries, help's here! Please fill out this form and an
agent will contact you as soon as possible. They'll be happy to see what
can be done about the broken glass. Re...
Hi Ken14, Thanks for posting and sorry to hear about this situation with
setting up your Nest Thermostat. No worries, help's here! Here are some
other steps to Troubleshoot connecting a Nest thermostat to the Nest app
or Wi-Fi network. Let me know ho...