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kjmike95

I installed my new 4th generation thermostat today. The heat pump is a dual stage and is attached to a dual stage furnace with propane backup. When I call for heating or cooling the system starts fine and makes heating and cooling as normal but after...

kjmike95

@bweiss48 replaced the thermostat. Didn't fix it. Calling support tonight to see what is next.

kjmike95

I had a tech come out and check the entire system. Heat pump runs great with jumper wires and no thermostat in the system so he thought it was a faulty thermostat. I contacted Nest tech support and they sent me a new one. I just got it and haven't in...

kjmike95

Here is a picture of the furnace wiring.

kjmike95

Thanks. Made one change. Nest had me put Red on RH so I moved to RC to test and no change. Heat pump runs for almost exactly 5 minutes and shuts off. One other thing I found when looking at the wiring at the furnace is although the thermostat has Whi...

kjmike95

Here is the original wiring. I took closer pictures also of each side. This is the heat pump setup. Thanks @Patrick_Caezza

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Nest 4th generation will only run heat pump for 5 minutes then shuts off.

Re: Nest 4th generation will only run heat pump for 5 minutes then shuts off.

Re: Nest 4th generation will only run heat pump for 5 minutes then shuts off.

Re: Nest 4th generation will only run heat pump for 5 minutes then shuts off.

Re: Nest 4th generation will only run heat pump for 5 minutes then shuts off.

Re: Nest 4th generation will only run heat pump for 5 minutes then shuts off.