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Add new phone

Community Member

Can't add nest to new phone 


Community Member

I'm also trying to add google nest on but unable to do that

Platinum Product Expert
Platinum Product Expert

You will not need to add the phone to your nest thermostat, simply download the Google home app and log into it using the original account the thermostat was setup on and it will appear. 

Hello folks,


I wanted to stop by and see how I could help.

Thanks for the explanation, @Ashepherdson.

@D14, in addition to what was mentioned by Ashepherdson, if you're signed in with your email account associated with your thermostat but it still doesn't show on it, check for other available structures where it is connected.


@thomasx, I appreciate you posting your inquiry here on this thread, but Google Nest devices are only compatible with the Nest app and the Google Home app. Linking it to a third-party app may or may not work. Try reaching out to the developer and see if it's possible.


Hi everyone,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.




Community Specialist
Community Specialist

Hey folks,


Just bumping this up to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.