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After upgrading to Nest Wifi Pro I can't remove the nest repeaters from my home app

jamesmarkchan
Community Member

While installing my nest wifi pro it recommended that I factory reset my network so I selected that option. My repeaters were offline at the time and the options to remove them are not available because the wifi access point is no longer online and has likely been wifi reset. When I go into the google home app it says some options are only available when the device is connected but I do npt believe this will be possible without reinstalling the original access router point when has likely been reset. We should have the ability to remove these child router devices manually from the app regardless whether the device has connectivity and I shouldn't have to rebuild my whole network with some twenty devices just to accommodate a few ghost device profiles.Screenshot_20231211-093455.pngScreenshot_20231211-093514.pngScreenshot_20231211-093530.pngScreenshot_20231211-093539.pngScreenshot_20231211-093548.pngScreenshot_20231211-093612.pngScreenshot_20231211-093624.pngScreenshot_20231211-093632.png

1 REPLY 1

jamesmarkchan
Community Member

My version of home app is 3.10.1.6