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Ambience mode on Chromecast shows blank Device settings screen

Loar_duces
Community Member

3 weeks ago

 

When I press "Ambience mode" in the Google Home app for my Chromecast, I just get a completely blank "Device settings" screen . How van in fix this?

 

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GabrielaG
Community Specialist
Community Specialist

2 weeks ago

Hi @Loar_duces,

 

Thanks so much for reaching out to the community. I'm sorry to hear that when you select "Ambient Mode" for your Chromecast within the Google Home app, it leads to a completely blank "Device settings" screen. No need to worry; I'm happy to help.

To provide the most accurate information, could you please answer the following questions? 

  • What type of Chromecast do you have?
  • When did the issue start?
  • Have you done some troubleshooting steps? If so, can you list them?
  • Is the Chromecast up to date with the Google Home app?

I look forward to your response so we can find a solution for you soon.

 

Regards,

Gabriela

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