Camera Notifications

[Erasedinoneday]

The Nest camera notifications in Home are pretty useless because none of them flow in until I physically pick up my phone and interact with it. As an example, if I have my phone sitting on the table with me while I work for 2hrs and then pick up the phone to check something, I am inundated with a sudden and continuous flow of Home camera notifications for the next minute, all of them having actually occurred within the last 2hrs. What's going on? Please help me fix this.

[sicsacol]

Hi @Erasedinoneday,

Thanks for reaching out to the community. I understand you're experiencing delayed notifications from your Nest camera in the Google Home app, where you don't get any notifications until you interact with your phone. I know how concerning this may be as your service isn't working as expected. I appreciate the information shared. No worries, let's work together to get this fixed. To help with that, I have a few questions:

• What type of Nest Camera do you have? Please check this article to identify the model: Technical specs for Nest cameras and doorbells.
• Have you checked the notification settings in the Google Home app?
• Did you receive notifications from your Nest Camera before?
• Did you try checking if the notification issue happens using another phone?
• Is your Google Home app updated to the latest version?

Any additional details you can provide will be helpful.

Sincerely,
Jonathan