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Can't link xiaomi home and google home anymore

Kamoulocks
Community Member

Hi,

I'm able to link my xiaomi home account and my google assistant.

When i try, i got a error message that tell me this :

could not reach mi home, please try again.

Tried to reboot the phone, uninstall/reinstall Xiaomi home app and google home app.

It suddenly stop to work so i deleted the link between the 2 account and now i can't make the setup again, always the same error message.

 

Any tips please ?

 

Thank you.

557 REPLIES 557

Uio96
Community Member

Same in US

Norbert
Community Member

Same here. Berlin - Germany

Happy_TN
Community Member

Same problem here in Tunisia

usama
Community Member

I'm having the same problem. Looks like it's more widespread than I had thought. This needs a fix asap

AviatorRob
Community Member

Same here. Even if I try to connect google home with mi home, it doesn’t show the devices anymore.

vclong2003
Community Member

Same here, Viet Nam 😢

heavydrinker
Community Member

Same problem here. I've tried to link Mi Bedside Lamp 1 & 2 via YeeLight but unfortunately Google Home recognizes only YeeLight Strip 😕

hoopper
Community Member

El mismo problema desde españa... a mi tambien me sale el mensage: "could not reach mi home".

The same problem from Spain ... I also get the message: ""could not reach mi home".

Antonio_Salomon
Community Member

The same keeps happening to me in Spain 

 

el_sam90
Community Member

Same problem in Dubai! My Mi Home bulbs and air purifier suddenly stopped responding to Google Nest, and I cannot re-link Mi Home app in Google Home any longer. 

 

I guess Google have to fix this issue?

Pharum
Community Member

I'v unlinked my account now i cant link it again all started yesterday any1 know what the hell is going on ?

Matoumix
Community Member

Same problem in france

Iknowwhatiam
Community Member

Well bro and sis we are not alone

Rodrigo
Community Member

Same problem here in Portugal 😞

ThiagoLannes
Community Member

The exact same thing happened to me. The only difference is that I could link both accounts again but when I try to use them, I receive the same error message "Could not reach mi home" again.

catalin0303
Community Member

Ihc for EU, same problem.

Lajo
Community Member

Same problem here (Czech republic). I did exactly the same steps but the connectivity is still not working. Mi Home is working properly and I can control the lights and the vacuum via app but not via google assistant.
I hope it's just a software bug and Google will repair it with the next app update.

Humeid
Community Member

I really hope this is temporary 

Romancek1
Community Member
It is the same in Slovenia!

Jemhoe
Community Member

Still not working in Singapore

egm
Community Member

Same here in Portugal

Eleftherios1992
Community Member

Same problem in Greece 🇬🇷 

alprkrkmz
Community Member

In Turkey, it is the same problem. 

BB2
Community Member

Same problem from Thailand. Is there any announcement from Google?

Gawar
Community Member

Same from France 

Filipp
Community Member

Same problem in Cyprus suddenly stopped working the mi home with google nest

and LG thinkQ also doesn’t work 

it can’t linked

please fix it

leo10419
Community Member

Same

Shinyos
Community Member

Yeah, same thing from Hungary. At this point, I doubt it is working for anyone. 

Jorge_Duarte
Community Member

Same in Portugal

Grig
Community Member

Same here Romania

Kinox59
Community Member

Pareille en France. C'est écrit could not reach mi home please try again 

Evilar
Community Member

 Same problem today. Try to reconnect mi home account and doesn't work

ArchSatanton
Community Member

Same from Spain, who is the data owner? there could be the trouble...

dgero83
Community Member

I have the same issues written by everyone else here: since a couple of days starting around November 01 2021 Google home can't connect to my Xiaomi lights.

Mcmacpro
Community Member

Same this issue from Thailandddd

SpaceMonkey
Community Member

Same here 😡
Seems like @GoogleNestTeam and xiaomi are taking a long piss at their own costumers.
It has been 2 days, What a shame.
Sweden.

NoelFalcon
Community Member

Same here in Spain

Mackone
Community Member

Same here - Poland 😕

bluewaves
Community Member

Same here. It would be fine to know if this is a temporary problem, or if we need to definitely abandon Google Home

Bancachoeira
Community Member

Same in France. The workaround with the Samsung app is not a solution, I don't have any Samsung device