01-10-2023 03:28 PM
I have a migrated Google Nest account. I can login to my account on both my Nest and Google Home apps on my android tablet (Galaxy A8) because they allow me to do so using my Google account/password. However, I am attempting to login from two android devices (Sony TV and Skystream streaming box) using same app from Play Store. These do not allow login using Google account login/password, nor does it give you the "forgot password" option. I just get username or password incorrect. Argh! Anybody got a fix or workaround? Thx!
01-15-2023 01:37 PM
Following. I'm having the same issue they need to add a sign in with Google button or allow migrated users an option to create a user name and password it seems like.
01-18-2023 12:16 PM
Hey there,
I wanted to follow up and see if I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
01-25-2023 12:50 PM
Hey there,
I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
01-25-2023 01:33 PM
No I've tried everything in the article you post several times to login to nest on my chromecast with several emails in hopes I somehow created an account in a different email but when I'm logged in via my cell phone it gives me my regular google account email in the settings and when I try to login with it or reset its password it doesn't work.
01-25-2023 03:17 PM
Thanks for following up! The amount of links and information in your provided article is a bit overwhelming. One bit of information I did latch onto was where it stated after migration you would no longer have access to Nest through Google Play android app. I have no idea when that was dated?
Assuming you are someone in the know, what I need to know is whether Google ever corrected this major deficiency and disservice to their customers, or come up with a workaround. Eagerly await your response! Thx!