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Can't see aqara bulb in home

Taff_D1
Community Member

Saturday

Hi,  I've added an aqara bulb over zigbee and it works fine in aqara app, but I can't see in google app to automate it, any help appreciated.

Kind regards

T

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1 REPLY 1

GeremiG
Community Specialist
Community Specialist

an hour ago

Hi @Taff_D1!

 

Thank you for posting in the community. I'm sorry to hear that your Aqara bulb, which you've added over Zigbee and works fine in the Aqara app, isn't appearing in the Google Home app for automations. I'm happy to help you!

To help me find the best solution, I'll need to ask you a few questions:

  • Could you please confirm if you have already gone through the process of linking your Aqara account in the "Works with Google" section of your Google Home app?
  • Is the Google Home app up to date?
  • When you say you can't see the bulb in the Google Home app, does it not appear at all in your list of devices, or does it appear there but you can't select it when trying to create an automation?

Please keep me posted. I'll be waiting for your response.

 

Best regards,
Geremi

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