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Cannot reconnect google nest cam to Google home app

Kevinw60
Community Member

Having factory restarted the camera, following the recent outages, I cannot reconnect the two together

I have a blinking blue light, the phone is right next to the device. Have not changed Wifi SSID or settings

Any suggestions

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

LovelyM
Community Specialist
Community Specialist

Hello everyone, 

I appreciate the assistance, @David_K.

@Kevinw60, thanks for posting. Have you tried the troubleshooting steps in the articles that davidking suggested above? Let me know if that did the trick or not, so we can try something else. 

Best,
Lovely

LovelyM
Community Specialist
Community Specialist

Hi Kevinw60,

Checking in should you have any concerns or questions you need help with. Let us know by replying to this thread. 

Cheers, 
Lovely

LovelyM
Community Specialist
Community Specialist

Hey Kevinw60,

It's me again. I'll be locking this thread in the next 24 hours. If you have new issues, updates or discussion topics, feel free to start a new thread here in the Community.

Thanks,
Lovely