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Changed wifi pw, NOTHING in smart home will reconnect

ahawk7
Community Member

I changed my wifi password, restarted all my mesh pucks (deco brand), removed each google item from the google home app, factory reset them, restarted my phone and now nothing will reconnect! I tried deleting and creating a new home in GH and still nothing. I have the following items:

Nest indoor cameras

Google hubs

Google minis

Google doorbell (wired 2nd gen, brand new)

ADT security (from nest secure handoff)

wifi enabled lights through google home

Not a single google home item will connect to my network now that I changed my password, even after I've factory reset them all. I click add new device, it walks me through the process, on the items with screens it will show the code on it to verify it's the right item (it is) and as soon as I put in the wifi password it says "can't connect". Every other wifi enabled item in my house connected just fine when I input the new password.

I am at my wits end! I have called google and they keep passing me around because they cant figure it out either! Please help!

1 REPLY 1

Ive already talked to them for hours and nobody has had an answer that's worked.