04-05-2022 12:13 PM
How can I delete one account, one says Florida one says Failte - I only want the Florida account - I want the thermostat to stay at 73 - it keeps going to eco mode - I don't know if it is because there are two accounts, but I need one account, set at 73 - that's it.
My thinking is that the 2 accounts are causing it to go to eco temps and scheduling which I do not want. I just want it on.
Any comments appreciated/thanks!
04-19-2022 07:51 PM
Hey suehar,
Sorry for the delay but thanks for posting.
Just to confirm, do you have a migrated Google account? If yes, you need to delete the Failte home through your Google Home app. Here's a link with the step by step guide: https://bit.ly/3qOYiCE
Let me know how it goes.
Best,
Melba
04-22-2022 08:21 PM
Hey there,
Checking back in — still need our help?
Best,
Melba
04-25-2022 10:00 PM
Hi,
I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.
Best,
Melba