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Galaxy Tab E needs updated Google Home for Chromecast Audio

DJW9030
Community Member

How do I update my Home app from version 2.45.1.8 to version 3.30.1.6?

I have a Galaxy Tab E configured with Android 7.1.1 and need to upgrade the Home app to version 3.30.1.6 in order to get my Chromecast Audio working again.

When I connect to Google Play Store for an upgrade I get a note saying  'This app is no longer compatible with your device. Contact the developers for more info'.

Is there a workaround or do I give up my Chromecast Audio device?

5 REPLIES 5

GeremiG
Community Specialist
Community Specialist

Hi @DJW9030!

 

Thank you for posting in the community. I understand you're experiencing difficulty updating your Google Home app to version 3.30.1.6 on your Galaxy Tab E (Android 7.1.1) and are encountering a 'This app is no longer compatible with your device' message in the Google Play Store. I'm happy to help you!

The message you're receiving from the Google Play Store indicates that the newest version of the Google Home app requires a more recent Android operating system than what your tablet currently supports.

The most reliable solution would be to use a device with a more recent Android or iOS operating system to set up your Chromecast Audio. For more information about the requirements, you can take a look at this article: Requirements for Google Nest and Chromecast devices.

Please keep me posted. I'll be waiting for your response.

 

Best regards,
Geremi

DJW9030
Community Member

It appears I'll have to 'BRICK' my Chromecast Audio.  Thanks Google (not).

 

DJW9030
Community Member

OK.  The suggested workaround enabled the Galaxy Tab E to cast to my Chromecast devices.

I contacted a friend with a relatively new Apple iPad to assist.  We installed the Home App onto his iPad and discovered my two Chromecast devices (one for audio and one for tv).  Updates from Google were applied automatically.  Now my Galaxy Tab E casts to either device, as it did before the Chromecast outage.

Interesting to note, I had upgraded the gateway modem from my internet provider prior to making the Chromecast update.  The new SSID login and password updates requested by the Chromecast devices were made from the iPad as well.

GeremiG
Community Specialist
Community Specialist

Hi @DJW9030!

 

I'm glad to hear you were able to resolve the Chromecast Audio compatibility issue with your Galaxy Tab E using an iPad! It's excellent that your Galaxy Tab E can now cast to your Chromecast Audio again, and you can enjoy all the possibilities it offers you.

If you have any questions or need help, please don't hesitate to let us know.

 

Best regards,
Geremi

DJW9030
Community Member

Unfortunately this is not a permanent solution.  If either my Chromecast device, my Galaxy Tab E or my connection to the internet are disconnected and restarted, my friend with the iPad has to return to re-enable my Chromecast service.

I'll still have to eventually  'BRICK' my Chromecast Audio or replace my tablet.