I have a lot of Globe Suite products around the house and I wanted them to work with google home and my Nest Hub. The lights worked great for a year but after that, they just wouldn't work from the app or my Nest Hub. When I go into the app it says offline even though they are working perfectly
Same issues with me - started around 1ish weeks ago.
The only thing I can think of was when I switch to a new iPhone mid/late November I had forgotten to swap presence sensing ofF the old phone and the disconnect problem began shortly after I discovered. Meaning the Google home app allowed and connected fine with the smart switch when presence sensing was still on my old phone. However I don't believe that's related because these plugs have nothing to do with that.
Edit to add: I've had them also set up and working for approx 1 year too. Maybe Google is cutting it off?
Updated just a minute ago: I uninstalled the Google Home app, unplugged and replugged (a few seconds delay), and suddenly it seems to be working! Fingers crossed Google doesn't screw it up! 🤞
Edit to say I also obviously reinstalled the home app