10-08-2022 02:05 PM
Suddenly I have lost the connection between Google Home and Myhome_up. I have tried to restore it numerous times, restarted all devices, but i cannot get it connected again.
I always get the message "could not reach myhome_up. Please try again"
Hopefully anyone can help. Thank you
Answered! Go to the Recommended Answer.
10-16-2022 02:31 PM
Yes this is the solution
https://www.bticino.be/nl/ontdek-onze-app-home-control
- Install home + control op
- connect house to app
- connect google assistant with app (search for tutorials)
10-08-2022 11:30 PM
Same problem.
Started since the last firmware update two days ago. 😒
10-09-2022 03:55 AM
i have thé same issue. could not reach....
10-15-2022 05:45 AM
Found the root cause. You need to migrate your installation to the new App. "Control"
After this, the original myhome_Up app will no longer work and is discontinued anyway.
Only problem for me, the migration itself fails....
10-15-2022 07:44 AM
Huh ??
What app ?
Myhomeserver does not work with the control app.
Where do you get this info ?
10-16-2022 02:31 PM
Yes this is the solution
https://www.bticino.be/nl/ontdek-onze-app-home-control
- Install home + control op
- connect house to app
- connect google assistant with app (search for tutorials)
10-17-2022 01:25 AM - edited 10-17-2022 01:29 AM
Yes it is the solution, but there are a few caveats !
First off, your myhomeserver1 must be on firmware 3.0.61
You need a mini usb cable and MyHomeSuite Version 3.5.19
https://www.homesystems-legrandgroup.com/MatrixENG/liferay/bt_mxLiferayCheckout.jsp?fileFormat=gener...
Don't think it will be a quick update, this will take ages in order to get a good flash.
What worked for me, is first updating to firmware 2.60.65 and then to 3.0.61.
This took HOURS.
THEN: you need 2 apps
Home+Control and Home+Project
Home + Control - Apps op Google Play
Home + Project - Apps op Google Play
Home+Project is the "INSTALLER" view, so you do all the config here and it gets synched to Home+Control, so Control is the "USER" view.
Project is linked to your legrand ELIOT account (works with legrand)
Control is linked to your NETATMO account (netatmo home)
So you need 2 accounts 😉
It is best to just reset the myhomeserver1, because you will be better off to setup up everything from scratch.
The "migration" from the older version doesn't work properly..
So, after tinkering for a few days I come to this conclusion:
1. Yes, It's faster
2. Nuvo doesn't work
3. Thermostats are also not working properly
4. When you see double rooms, delete them in Project and Control and then start again from Project to create the room.
It takes some time, so better to wait a few minutes...
5. Very little information or communication for that matter is to be found
Most documents are in Italian our just plain outdated...
If someone needs the firmware or other stuff, send me a message 😉
10-09-2022 05:39 AM
Hi,
Same problem here, if someone have a solution do not hesitate!
10-09-2022 08:31 AM
Yes, same problem here...
Prolly something changed on api lvl
10-15-2022 09:38 AM
Hoy guys
I've the same problem since one week ago.
After reconnecting the link from GoogleHome to myhome_up, it's continued to reply
Couldn't reach the app myhome_up
Please send solutions
Thanx
10-19-2022 02:49 PM
Hey there UitvOpru,
I'm just checking up on this thread, thank you for posting your solution! In that case, does anyone have any more questions or need any additional help?
Best regards,
Jeran
10-26-2022 03:02 PM
Hey everyone,
Does anyone have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran