Google Nest app not working properly after using Scribd downloader on same device

[JoseRizal]

Hi,

I am facing issue with Google Nest / Home app on my device. App not loading devices properly and sometimes lag or logout happens.

This started after I was using Scribd downloader on same device for some PDFs, not sure if it created any cache or permission conflict in background.

On other device everything works fine.

I already tried reinstall but issue still same.

Anyone seen similar behavior where Google Nest app: https://home.google.com/get-app/  stops working properly after using other web tools on same device?

Any idea what I should check?

Thanks 

[gmelanymelissa]

Hi JoseRizal,

Thanks for posting in the community. I understand you're experiencing some persistent lagging and login issues with the Google Home app on your device, specifically noticing this behavior after using a Scribd downloader. Since the app functions correctly on your other devices, it sounds like a specific software conflict or a cached data issue on this particular device. I appreciate all the efforts you've made to resolve this issue. Help is here!

To isolate the issue, please try these steps:

• Fully close and reopen the Google Home app.
• Check your internet connection to ensure it is stable.
• Verify app permissions (Location, Notifications, etc.).
• Sign out of your Google account and sign back in.
• Update both the app and your operating system.

Keep me posted.

Best regards,

Melany