Google Nest won't play spotify out of sudden and the usual steps don't work

[miroslavzajac]

Hi,

after almost 2 years of using my Google Nest without any problems, out of sudden, the Nest won't play Spotify at all - it say that it is playing (and indeed, in the Spotify app the selected artist appears, however, the songs are not playing).

I tried all the recommended steps (reboot to factory settings, uninstall Spotify and Home apps etc.) however, without any success.

I think the issue is in my Home app - in the Music tab, there is no Spotify or any other streaming service available, there is just "no selected provider" ticked and I cannot change or add anything there.

Any recommendations how to solve this? I am getting desperate 😞

[ByronP]

Hi miroslavzajac,

Thank you for posting in the community. I'm sorry that you're unable to play Spotify on your Google Nest. I understand how frustrating it can be. I'm here to help.

Before I begin, I need to ask a few questions for further assistance:

• What type of Google Nest do you have?
• When did the issue start?
• Have you tried to re-link your Spotify account to your Google Nest?

Let me know. I look forward to your response.

Regards,

Byron