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Google TV not found

Encom
Community Member

 I have a Hisense Google TV hardwired into my home network.  I can't seem to addit to my home app.  I also can't cast to it from my android phone.

7 REPLIES 7

JenniferV
Community Specialist
Community Specialist

Hello Encom,

 

Thanks for reaching out to the Chromecast Community!

 

To confirm, does your TV have a built-in Chromecast or do you have a separate Chromecast device that is plugged into your TV? Are you getting any messages when setting it up using the Google Home app? If yes, what was it? 

 

I'll look forward to your response.

 

Best,

Jennifer

Encom
Community Member

The TV has Chromecast built in.  Everything I've read indicates that it has to be on WiFi in order for my home app to "see" it.

 

Fwiw, It's a Hisense with Google TV built in.

JenniferV
Community Specialist
Community Specialist

Hey there,

 

Thanks for the swift reply. You may check this support website article to see how you can set up your Hisense TV with Google TV. If you're still having trouble setting it up, please reach out to your TV manufacturer for additional help.

 

Thanks,

Jennifer

To cast screen using Google home to Google TV. I need everytime to clear cache and force stop Google Play services or needs to restart my Android mobile then only cast screen works otherwise it will never works for me.

 

I think this fault is from after updating Google Play Services app because I have used 2 different mobile phone fo casting.

May be updated Google Play Services between Last week or last 15 days of August to current date.

1st Mobile 

Redmi mobile cast working only 1 time then after that never again cast.

Needs to restart my Android mobile or Clear cache and force stop Google Play services.

2nd Mobile 

Samsung mobile working cast fine each and everytime but after 1 week this device make fault same as Redmi mobile.

This device also needs same clear cache and force stop Google Play Services everytime to cast screen to Google TV.

 

 

 

JenniferV
Community Specialist
Community Specialist

Hi PankajSahu,

 

Thanks for posting. It looks like your concern is different from the original poster. I'd suggest you create a new thread and our Community will further assist you. In the meantime, you may try to check this support website article for more info about casting your Android screen from the Google Home app.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi there,

 

How's it going? Still need help?

 

Best,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey PankajSahu,

 

I haven't heard from you in a while so I’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer