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Introducing AT&T Connected Life with Google Home Read more

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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 7356 Views
  • 0 replies
  • 7 kudos

Stuck in Nest Account Migration Paradox

I have Nest smoke detectors that I installed years ago and had paired that Nest account with my Google G Suite Business account at the time. I also have a personal Gmail account. In trying to set up a new Nest Thermostat, I was asked to "migrate" my ...

john_t_22 by Community Member
  • 2377 Views
  • 9 replies
  • 2 kudos

Multiple Home notifications

My wife and I just installed various cameras and the doorbell at our home. Using nest hub max. We share a joint email account (for family and kids stuff), and each have our own personal email account. They are all included on the' home' so we can max...

eddieg1818 by Community Member
  • 1380 Views
  • 4 replies
  • 0 kudos

Home app doesn't open the page for linking lg think app

Hi all,I am trying since more then one year to connect my lg tv (OLED55A19LA) to my Google home account. The problem is that when I going to connect lg think to the app doesn't open the page to login in think and give the error that my lg thinkq app ...

Mauryx by Community Member
  • 779 Views
  • 3 replies
  • 0 kudos

Resolved! Shut off Google assistant

How the hell do I shut the Google Assistant off at the most worthless piece of **bleep** program I've ever dealt with in my life I don't want to hear from it I don't want to know about it I want to be going away how do I do it

Paulr1 by Community Member
  • 1518 Views
  • 4 replies
  • 0 kudos

Resolved! Able to control Nest manually from app, but not from voice

I recently was able to reconnect a Google Home I own back through the app, however. I am able to control it manually(Using in-app settings). But not with my voice.For example I will ask it the time and it will reply with “Please login through the Goo...

Can’t get past the login page

I have deleted the app and added it back many times. I've been removed from our "home" and been added back. I can sign in with my google account on my partners phone, but when I download the Nest app and attempt to login on mine, it will not let me p...

Roths75 by Community Member
  • 5672 Views
  • 12 replies
  • 3 kudos

Switches Offline

We install Switchbee, and I notice in a number of installations that all or some switches are Offline.However if you try switch on or off all lights it works

Google App won't connect to Google Home

I run 3 different Home spaces on the Google App. I'm trying to run a older Google Home in one of those. When I speak to the Google Home it tells me I have to download the Google App which is already on my cell. So I download the Device Utility App an...

abuick8 by Community Member
  • 1130 Views
  • 5 replies
  • 0 kudos
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