Apps / Account

Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
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  • 0 replies
  • 5 kudos

Resolved! Nest app asks for credentials when connecting to Google Home

Hello,My Google Nest Thermostat product do not show up in the Google Home app.The issue is when I try and add the Nest devices to my Google Home app (via the 'Works with Google' option), when I select Nest it takes me to a login screen, but I have no...

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Google Home App Symbols

On my Google Home app….inside my Google wifi hub is a triangle with an exclamation point insidewhat does that mean ?

Mikerg by Community Member
  • 4638 Views
  • 8 replies
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Ancient and Deleted projects still listed in 'Works With Google"

In order to get my project [homeassistant-????? (hidden)] working, I had made a couple more projects previously. I have since deleted them (many, many months ago). When I go into the GOOGLE HOME app on my phone and use the "Works with Google" option,...

GoogleHome_Screenshot_20220926-082706.png
bearhntr by Community Member
  • 947 Views
  • 3 replies
  • 0 kudos

Google won't let me login to my account on my TV

Hello,I bought a TV with built in Android TV and Chromecast.However, I am unable to login because Google blocks the access to my account every time I try.Upon login in to any of the Google apps (e.g. Play Store) on the TV, it says my login and passwo...

jpedrocp by Community Member
  • 3026 Views
  • 3 replies
  • 0 kudos

Hey Google sync devices command

When I use the phrase, Hey Google, sync devices, I get the response;"Pixel 6 isn't available, you might want to try setting it up again"Without doing a factory reset, what do you advice for this please?

kevinp23 by Community Member
  • 1819 Views
  • 9 replies
  • 0 kudos

How do I escalate a case?

Hi,How do I escalate case 8-4302000033419?The lack of engagement is disappointing. Thanks

G_ by Community Member
  • 680 Views
  • 3 replies
  • 0 kudos

Calling routine from another routine

Is it possible to set up a routine to call other routines?E.g. I have routines "lights on" and "fan on" and I have another routine "home" to call the previous two.

LFS by Community Member
  • 891 Views
  • 1 replies
  • 2 kudos

Google moved my home address AND street to another part of town.

My home address was not showing in the maps so I edited numerous times for 1.5 years. Never approved. Recently it was approved, but my address and street were moved to another part of town! Their street name has been replaced with mine. I have lived ...

Sinipi by Community Member
  • 1886 Views
  • 7 replies
  • 0 kudos

Spotify !!!

I bought a couple of google nests last month and linked spotify to them .. they both worked ! HAPPY DAYS .. On Sunday, spotify suddenly decided to unlink itself .. and I can't, for love, nor money, link it again !!! I've done a factory reset, switche...

Tine62 by Community Member
  • 1590 Views
  • 7 replies
  • 1 kudos
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